Melissa's team is thorough and incredibly patient and helpful. Susan, our realtor, helped us through next steps and gave us a clear understanding of our options. We were first-time home-buyers and needed a lot of hand-holding, and Susan was exceptional!

Melissa and her team are top notch. Very knowledgeable, responsive, professional, and personable. They represent their clients extremely well and are very good at listening and providing guidance. Overall, a fantastic experience!

Melissa is amazing and so kind, thoughtful, and prepared with great analysis. My grandmother and I had a contract signed in less than 24 hours from putting our house up and got a good value on the sale. Highly recommend her and her team!

Melissa is super helpful and knowledgeable. This was my first house purchase so she was patient and attentive with me. Always answered all of my questions and never made me feel inadequate for my lack of knowledge.

From our initial contact with Melissa about listing and selling our house we were amazed with her professionalism and knowledge of the real estate business. She and her entire team took charge with all aspects of the process, from preparing initial documents to the actual listing of the house. She is truly a person who wants to make sure you know and are comfortable with every aspect of the home selling process. She was always available to answer any questions we had about the entire process. She advised us and then let us review everything and make our own decision. We have not dealt with many agents in the past, but we can truly state that Melissa is the best agent. We would highly recommend her to any and all individuals who are looking to either purchase or sell a home. Melissa is definitely a “5 Star” person and agent.

Working with Melissa was a seamless process from start to finish. She gave advice on updates and repairs that would make our home more attractive to buyers and helped us find local professionals to do the work. Once our house was listed her team did an excellent job of marketing it and we accepted an offer after only three days. I would highly recommend her to anyone looking to sell their home.

Melissa, Brandon, Angela, and the rest of the team were amazing! Communication was always excellent even when faced with a constantly changing and difficult transaction. Thank you for working with us to sell our prior home and help us achieve our dream home!

I have purchased three homes, each with Melissa as my agent. The first was sight unseen while in Japan. She critiqued every detail of the home as if it were her own before we purchased. Since then she has been like an extended part of the family. She keeps up with us and the small details around us. She took advantage of every opportunity to get to know us and have a better understanding of what we wanted and what best fit our family. She has met the call each time, delivering within our timeframe, a home that was perfect for our family at that time. She cares about her clients and is not just in the business to sell homes. She helps you to realize your home dreams. I highly recommend Melissa and her staff. If you want someone who will provide the attention to detail and caring attitude to meet your family needs she is the one.

Pleasant experience with both her and her team. Very professional analysis and market expectations. Her very personalized videos were extremely helpful in alleviating the anxiety of what was a lack of knowledge about processing the data on our part about the market. Each team member seem to have been on the same page when we had to communicate which meant our home was getting a team approach attention.

I can not stress enough how amazing this team is! Lance is such an amazing agent that I knew from the moment we made the decision to buy a new home I was contacting him...again!!! The whole team is there every step of the way to help guide you and give you all the information you need. And to them, it's personal! It's not just buying and selling...it's making a connection to their clients and giving them advice that will help in the long run. Lance worked with us previously in buying our first home and this go around it was even more personal! He gave me advice that I ended to hear but didn't want to! And I knew I needed to listen to him! And I'm glad I did. He made sure that the house I was looking for, my dream home, was what he was looking for. And if we saw a house he would tell me, "Becca...we need to keep looking." And sure enough when we went to see a house, he came out to the car and said "this is it." And it is!!Lance is also very attentive, making sure to check up, text or call with new information, getting all and any detail I needed or wanted to know. He truly is an amazing agent to work with! Melissa, don't let this one go!! He does your team proud!I always tell people, when you're ready to buy...I know who you need to call. I hope I don't need to buy a new home, but if I do, I know who I'm calling!

Allison was excellent! She was knowledgeable and explained everything. Allison hosted an open house the first weekend and presented a contract within a week. She communicated regularly and kept us up to date throughout the selling process. We felt confident with Allison and really appreciated her as our professional. We highly recommend her.

Melissa did an excellent job from start to finish. We had multiple offers within the first two days. Her teamed took care of everything since we were already out of town. A really easy process. If you’re looking for a great experience in purchasing or selling a home there is no need to look anywhere else for an agent. Great job!

The Melissa Thompson team did a great job with the closing of my new home from beginning to end. Very thorough and hands on! Staff was polite and I will be using them again for my next transaction in the near future.

Alexis is an amazing Relator was able to locate plenty of house in my price range/ budget, and Melissa’s team was a big help in helping me purchase my home, made the loan process so smooth. I’m beyond happy that I chose them to assist in this process. Was able to find a home in the location I wanted and in a the price range that worked for me. The whole team is very knowledgeable and have fast/great communication about the whole process. I also enjoyed the congratulations gifts I received, I will definitely use all of them. :)

We have used Melissa Thompson and her team on several real estate transactions in our extended family. This is a knowledgeable and kind team of professionals who get the job done quickly and accurately. And they love to have fun along the way, and deeply appreciate their customers. You won’t go wrong with Melissa and her team.

Susan was an excellent agent for us. We have been working with her for several months to find the right home for us. She was very patient as we reviewed many options during that long period. She was always responsive and gave us all the information we requested. Lastly, she was most helpful in guiding us through the purchase and closing process to make it as simple for us as possible.

Melissa's agent Mary was the perfect agent for us! She went at the pace we needed and didn't push us to see properties we didn't feel were in our price range or the areas we wanted to be in. She was genuine and down to earth. I believe aside from having found an incredible agent we have found someone we are fortunate to be able to consider a friend!

I’ve worked with many realtors before and Melissa Thompson has managed to put them out of the equation, she has sold several of our properties now and has helped us buy some as well,her team is very responsive and very throughout they stay on top of things and Help with any questions we’ve ever had 100% recommended

We had a fantastic experience working with Mike Pyrdom from Melissa’s team while buying our first house. He was knowledgeable, responsive, and extremely helpful throughout - he really made us feel like a priority the entire time. We would absolutely recommend and work with him (and their team) again.

Melissa is the very best there is! Would never use anyone else! Ever! Very knowledgeable, friendly, and always go way out of their way to help. Also gives reminders and advice on all the next steps and vendors you might want or need.

I really appreciate the work that the team did in selling my home. I was relocated out of state and Susan Hughs went above and beyond what was needed to get my home sold. Thank you to the whole team.

Melissa did a wonderful job selling our land for us. She also helped us look at the homes we were interested in. She was always prompt & thorough in her replies to all our questions. We would use her again!

Melissa is outstanding from the start at initial listing to closing. We have worked with Melissa on over 10 properties and have found her professionalism and expertise to be outstanding with all interactions. This is the third time we have had a very solid contract for our property only being shown once and a contract within one hour of the initial showing. Best in the business!!!!

Melissa Thompson and her team are the best in Memphis. Even when I worked with her team members she was always available and responsive to my inquiries. As a first time buyer I was lost and didn't know where to start. I reached out to her and she contacted me immediately. I had such a great experience that when it came time to sell I knew who I would call. As a seller my experience was just as good. She was very thorough and provided me lots of information so I knew what to expect. From understanding the market, to analyzing comps and preparing a document specifically for me with estimates of net profits and potential scenarios, Melissa was just the best.

Lance on Melissa's team did an outstanding job, he was very responsive, flexible and easy to connect. He patiently walked through numerous house until we found the right one meeting all the checks. Not pushing even once, and connecting to understand what we are looking for bringing the right information always on the table.

Melissa and her team do an excellent job making sure the buying and selling process is done correctly and smoothly. They take the time to hear your concerns and provide amazing feedback.

Terrible experience. Poor customer service. I see would not recommend this firm to anyone. Problems from day one. Very unresponsive. Poorly written, wrong description of property. Referred me to one of their contractors who apparently did things wrong. Did not advise me about problems getting documents from repair contractor. Closing was a nightmare. Delayed a day. Took no responsibility for their actions. Blamed everything on their contractor. Did very little to help resolve issues.Left negotiating with buyer up to the closing attorney. Just a terrible experience. Problems at the 25th could have been avoided if they would have communicated more with me. Transaction coordinator should have known what paperwork was missing and should have let me know before I sat down for closing.

Incredible experience! Melissa and her staff were on top of it from start to finish and we felt very confident that we were in great hands! We were kept informed of activity daily and feel that they presented the house in a spectacular fashion. One of the best experiences we have had in selling a home! Highly recommend using Melissa.

We were referred to Melissa by a friend who had bought a house from Melissa several years ago. She came so very highly recommended and I can see why. Melissa sold our house in one day!!! She and her team exceeded all expectations with the process and was always there to answer any questions.

Thank you to Melissa, Lance and Mike for doing an outstanding job guiding us through the home buying process, especially in the current market conditions!Your expertise made our move possible and your team was a real pleasure to deal with in every interaction and through every part of the process.Thank you so much!